Key figures
Our employees
- 15,500 people trained through the Digital Upskilling programme
- 96% of the group's permanent employees have healthcare insurance in line with best practices in their country of residence
- 33% of Executive Committee members are women
Our research
- 498 patents filed in 2017
- €877M invested in Research & Innovation
- 16 evaluation centres
- 3 global centres in France
- 20research centres grouped into six regional hubs (United States, Japan, China, India, Brazil and South Africa)
Our production
- 41production sites
- 24carbon-neutral sites in 2017, including 9 factories
- 100quality verifications on average for each product
- 3 "A"ratings from CDP¹
Our commitments
- 91of our brands have already assessed their social or environmental impact
- 30,000employees volunteered during the Citizen Day in 2017
- 76%of new products launched in 2017 boast an improved social or environmental profile
- -73%reduction in absolute CO2 emissions at our factories and distribution centres compared to 2005
- +53,500people from communities facing social and financial hardship were able to find employment through L'Oréal's solidarity initiatives
Digital
- 1Bvisits to our websites
- 250Mfollowers on social networks
- 38%of media investments in digital
- +33.6%growth of e-commerce sales²
- 8%of consolidated sales in e-commerce²
Source : 2017 Annual Report, click here to discover the full version online
¹CDP is an independent international organisation that evaluates companies’ environmental performance.
²Sales achieved on our brands' own websites + estimated sales achieved by the brands corresponding to sales through our retailers' websites (non-audited data), like-for-like growth.
