Research in L’Oréal’s genetics
L’Oréal has always made major investments in research and puts cosmetic innovation at the very center of its model for growth. With over 130 molecules developed over the past 40 years, the group is exceptional in its ability to patent major active ingredients well in advance of competitors. L’Oréal has organized its Research and Innovation around six regional platforms (Europe, United States, Japan, China, Brazil, India). In each major region of the world, these poles integrate the activities of research, "development expertise" and "market fundamentals". Their mission is also to understand the habits, needs and criteria for preferences of local populations where beauty is concerned. Thanks to this interaction between research and marketing, L’Oréal is able to offer cosmetic products that are adapted to different skin types, hair types and cultures.
A rich and diversified brand portfolio
L’Oréal is richly endowed with a portfolio of international brands that is unique in the world and that covers all the lines of cosmetics: hair care, coloring, skin care, make-up and perfume. Very complementary, these brands are managed within the group by divisions that each have expertise in their own distribution channel. This organization is one of L’Oréal's major strengths. It makes it possible to respond to the every consumer's expectations according to his or her habits and lifestyle but also to adapt to local distribution conditions, anywhere in the world.
- The Consumer Products Division makes the best of cosmetic innovation available to the greatest number of people on every continent. Its brands are distributed in mass retailing channels – hypermarkets, supermarkets, drugstores and traditional stores. They offer an extensive range of products for hair color, hair care, make-up and skin care. L’Oréal Paris - Garnier - Maybelline New York - Softsheen-Carson - Club des Créateurs de Beauté - Essie
- L'Oréal Luxe offers a unique universe of beauty. Its international brands incarnate all the facets of elegance and refinement in three major specializations: skin care, make-up and perfume. Their distribution is selective and is shared between department stores, cosmetics stores, travel retail, but also own-brand boutiques and e-commerce. Lancôme - Giorgio Armani - Yves Saint Laurent - Biotherm - Kiehl’s - Ralph Lauren - Shu Uemura - Cacharel - Helena Rubinstein - Clarisonic - Diesel - Viktor & Rolf - Yue Sai - Stella McCartney - Maison Martin Margiela - Urban Decay
- The Professional Products Division distributes its products in hairdressing salons worldwide. Thanks to its portfolio of brands, the division meets their needs for hair coloring, hair styling, shampoo and treatments. A privileged partner of hairdressers, this division offers them products made with the best technologies as well as high-level training, to ensure professional service. L’Oréal Professional Products - Kérastase - Redken - Matrix - Pureology - Shu Uemura Art of Hair - Mizani - Kéraskin Esthetics
- The Active Cosmetics Division meets the skin care needs of people whose skin is borderline between healthy and problematic, in every distribution channel for health care products around the world: pharmacies, para-pharmacies, drugstores, treatment spas. Its highly complementary brands of dermocosmetic products have made it possible to create close ties with health care professionals, dermatologists, pediatricians and aesthetic physicians. Vichy - La Roche Posay - SkinCeuticals - Innéov - Roger&Gallet - Sanoflore
- The Body Shop, true to its pioneering spirit, combines innovation, sensory experience and performance, while maintaining their values, in particular with regard to fair trade and environmental protection. In fact, it is the first brand to have introduced fair trade into the Beauty industry. Its products are distributed mainly through a network of exclusive boutiques.
An integrated production mode
L’Oréal made the decision to integrate its production facility. Established around the world, its 41 factories produce nearly 90 % of the units of cosmetic products sold.
A guarantee of quality and traceability, this model makes it possible to reduce risks and optimize the industrial tool. A single unit, the Operations Division, steers worldwide production and product distribution. It unites 7 lines of business − purchasing, packaging, production, quality, logistics, environment, hygiene and safety − and it oversees the whole production chain, from purchasing raw materials to product delivery.
To become more responsive and adapt to the specifics of local markets, the industrial tool is spread out over five major geographical zones. This proximity reduces the distance that separates consumers from the factories and ensures them access to products at the best possible price. The group also bases its industrial success on its exacting criteria in the selection of suppliers with whom it creates long-term partnerships and joint ventures for innovation.