Sustainable development at the heart of our relationships

Sustainable development at the heart of our relationships
Sustainable development at the heart of our relationships

Sustainable development, the driving force behind all the Group’s stakeholders.
Alexandra Palt, Director CSR & Sustainability

In our highly interconnected 21st century world, all economic players need to maintain close relations with their partners and stakeholders. For L’Oréal, the challenge is therefore to forge trust-based, high-quality relationships with them, wherever they may be, in order to better understand their concerns and expectations. To achieve this objective, our Group has deployed an innovative approach: the holding of forums with its various stakeholders around the globe. In India and South Africa, for example, L’Oréal gathered in 2012 the main non-governmental organisations, with the aim of establishing an open dialogue. In total, 150 NGOs attended these meetings dealing with every aspect of L’Oréal’s corporate social responsibility (CSR) policy, thereby offering a way for us to improve and enrich our strategy and our future actions.


Sustainable development at the heart of our relationships

Sustainable development, the driving force behind all the Group’s stakeholders.
Alexandra Palt, Director CSR & Sustainability

In our highly interconnected 21st century world, all economic players need to maintain close relations with their partners and stakeholders. For L’Oréal, the challenge is therefore to forge trust-based, high-quality relationships with them, wherever they may be, in order to better understand their concerns and expectations. To achieve this objective, our Group has deployed an innovative approach: the holding of forums with its various stakeholders around the globe. In India and South Africa, for example, L’Oréal gathered in 2012 the main non-governmental organisations, with the aim of establishing an open dialogue. In total, 150 NGOs attended these meetings dealing with every aspect of L’Oréal’s corporate social responsibility (CSR) policy, thereby offering a way for us to improve and enrich our strategy and our future actions.